Today we’re excited to introduce Microsoft Teams Essentials. The world isn’t going back to the “old” way of working, so small businesses need solutions that are designed specifically for their unique needs to thrive in this new normal. They’ve had to adapt nearly every aspect of how they operate and work with customers, often without access to critical tools and technologies. While the past 20 months have been challenging for all organizations, I don’t know any that have been hit harder than small businesses.